Failure to pay the order within 4 days from the date it was finally placed implies the automatic cancellation of the order.
You can cancel the order at any time until it is shipped, and you will receive a refund of the amounts paid.
EXCHANGES AND RETURNS
Upon receipt of the order, the customer has a period of 30 days to return or exchange the item, from the date of dispatch, without the need to indicate the reason or reimbursement, in accordance with the law, namely , DL no. 24/2014, of February 14th .
The return costs are borne by Susana Barbosa in case of return and first exchange. In subsequent exchanges, the shipping costs will be borne by the customer (except for quality reasons).
How should you do it?
Place your item in its original packaging, with the corresponding documents, without any trace of use. Paste the information with the return address on the outer packaging.
If in doubt, contact our customer support:
Tel.: (+351) 929 012 342
WhatsApp: (+351) 929 012 342
email: info@sbj.pt
Monday to Friday from 9 am to 6 pm (GMT).
